Refund policy

Effective Date: August 13, 2026

Thank you for shopping with POCORASCOM MARKETING LLC. We specialize in selling digital downloadable eBooks designed to help our customers improve their knowledge, skills, and personal growth.

Because our products are delivered electronically and become immediately accessible after purchase, all sales are generally considered final. Please read this policy carefully before placing your order.

Digital Product Policy

All products sold through our website are digital downloads. No physical products are shipped.

Once payment has been successfully completed, your purchased eBook will be available for download or delivered electronically. Since digital products cannot be returned after delivery, we are unable to accept returns under normal circumstances.

Refund Eligibility

Refund requests may be considered only in limited situations, including:

  • You were charged more than once for the same purchase.
  • You accidentally purchased the exact same eBook multiple times.
  • You experienced a technical issue that prevented you from accessing your purchased file, and our support team was unable to resolve the issue.
  • You received the wrong digital product due to an error on our part.

Each request is reviewed individually, and supporting information may be required before a decision is made.

Non-Refundable Situations

Refunds will generally not be issued for reasons including, but not limited to:

  • Changing your mind after purchase.
  • Purchasing the wrong eBook by mistake.
  • Not reading the product description before purchasing.
  • Disliking the writing style, content, or design.
  • Failure to download the product after successful delivery.
  • Compatibility issues with unsupported devices or software.
  • Claims made after the digital product has been successfully accessed or downloaded.

Technical Assistance

If you experience any problems downloading or opening your purchased eBook, please contact us. Our support team will work with you to resolve any technical issues as quickly as possible.

How to Request Assistance

If you believe you qualify for a refund or require technical support, please contact us with the following information:

  • Your full name
  • Email address used during purchase
  • Order number
  • Date of purchase
  • Description of the issue

We aim to respond to all support requests within 1–2 business days.

Chargebacks

If you encounter any issue with your purchase, we encourage you to contact us before initiating a payment dispute or chargeback. Most issues can be resolved quickly through our customer support team.

Policy Updates

POCORASCOM MARKETING LLC reserves the right to modify this Return & Refund Policy at any time without prior notice. Any updates become effective immediately upon publication on this website.

Contact Information

POCORASCOM MARKETING LLC
117 SOUTH LEXINGTON STREET STE 100
HARRISONVILLE, MO 64701
United States

EIN: 42-4425707

Website:
https://pocorascommarketingllc.com

Email:
contact@pocorascommarketingllc.com

Phone:
+1 (575) 213-9629